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Order Processing and Shipping

Order processing and shipping questions for purchases of our boxes.

My order is damaged 😡

We're so sorry to hear this!. If you received your item and it's damaged, please email [email protected] with the following information:. 1. Photo of the damage. 2. Your order number. 3. Your shipping address. Once we confirm the damage and validat

My order is lost

Unfortunately, things do get lost in transit. We'll be happy to help. Please contact us with your order number, for further assistance.

I'd like a refund

We offer a 30-day guarantee on all of our products. If you're unhappy for any reason please contact us with your order number for further assistance.

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