How can I update my shipping address after placing an order?Updated 11 days ago

If you need to update the shipping address after placing an order, it's important to contact customer service as soon as possible. We process orders within an hour of receiving them, but if your order has not been processed or shipped, an agent can update the address for you. You will receive a confirmation email when your package ships. In scenarios where the order has already processed or shipped, it may not be possible to change the address. In such cases, if the package is refused for delivery or returned to the sender, please contact customer service to arrange for the order to be sent to the updated address.

Here are the steps to request an address change:

1. Contact customer service immediately after noticing the mistake.
2. Provide the correct shipping address.
3. If the order hasn't been processed, customer service will confirm the change.
4. If the order is already shipped, monitor the tracking information.
5. Contact customer service if the package is on its way back to arrange for a new shipment.

Please note that changes cannot be guaranteed if the order has been processed.