The Unstuck Box

<p>Sure, if you have not received a confirmation code, order number, or any records of your purchase, we can provide you with your order confirmation upon request. Simply get in touch with &#xA0;us and provide your order number (or email) and date of order.</p>

Sure, if you have not received a confirmation code, order number, or any records of your purchase, we can provide you with your order confirmation upon request. Simply get in touch with  us and provide your order number (or email) and date of order.

Can I receive a receipt and invoice for my purchase if I didn't receive them initially?

Order Status

My order is damaged 😡

My order is lost

I'd like a refund

What should I do if my order shows as delivered but I haven't received it?

How can I update my shipping address after placing an order?

Do you ship internationally?

My order hasn't begun shipping or there's no update even after 14 business days. What should I do?

Order Processing and Shipping

Help, I didn't receive my eDeck welcome email!

How do I download all the cards in PDF format?

I purchased eDecks for myself and others. How can we access?

I'd like an eDeck refund

Managing or Cancelling Your eDeck Subscription

Signing into the eDeck app after installation

How do I sign in to the eDeck?

How to Manage Favorites

How to Access My Decks

Using the eDeck

How to Install the App on a Mobile Device

How to Install the Unstuck Box App on a Desktop

Installing the eDeck App

The Unstuck Box eDeck App

Do you offer bulk purchase discounts?

Bulk Orders

What should I do if I receive the wrong item in my order?

How do I return a product I'm not satisfied with?

What is the policy for exchanging an item I purchased by mistake?

Can I exchange a product if it's not what I expected?

Refunds and Exchanges

How do I check the status of my order without a confirmation number?

Can I receive a receipt and invoice for my purchase if I didn't receive them initially?Updated 9 days ago